REAL PUBLIC-SECTOR-SOLUTIONS EXAM QUESTIONS | RELIABLE PUBLIC-SECTOR-SOLUTIONS EXAM ONLINE

Real Public-Sector-Solutions Exam Questions | Reliable Public-Sector-Solutions Exam Online

Real Public-Sector-Solutions Exam Questions | Reliable Public-Sector-Solutions Exam Online

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In today's competitive technology sector, the Salesforce Public-Sector-Solutions certification is a vital credential. Many applicants, however, struggle to obtain up-to-date and genuine Salesforce Public-Sector-Solutions exam questions in order to successfully prepare for the exam. If you find yourself in this circumstance, don't worry since DumpsMaterials has you covered with their real Salesforce Public-Sector-Solutions Exam Questions. Let's look at the characteristics of these Salesforce SalesforcePublic Sector Solutions Accredited Professional test Questions and how they can help you pass the Salesforce Public-Sector-Solutions certification exam on the first try.

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Salesforce Public-Sector-Solutions Exam Syllabus Topics:

TopicDetails
Topic 1
  • Public Sector Solutions Implementation Strategies and Best Practices: This domain measures the ability to implement Salesforce Public Sector Solutions using strategic approaches and industry best practices. Focus areas include PSS solutions, data sharing, security, scalability, and data quality. Demonstrating expertise in mapping business processes and designing robust solutions reflects the technical consultant’s aptitude for driving successful implementations in complex public sector environments.
Topic 2
  • Public Sector Solutions - Product-Specific Systems Knowledge: Proficiency of public sector technical consultants in configuring systems for licenses, permits, inspections, grants management, employee experience, and emergency response will be tested. Understanding document processing, eSignature technologies, and reporting options is critical. Success in this area demonstrates expertise in delivering tailored solutions aligned with customer objectives and lifecycle requirements.
Topic 3
  • Public Sector Solution Product Configuration: This section assesses the proficiency of public sector technical consultants in identifying and implementing the right Salesforce Public Sector Solutions components for business requirements. Skills in Omnistudio, Service Cloud, and automation tools are key. It tests the ability to create optimized configurations, action plans, and digital experiences that enhance service delivery.

SalesforcePublic Sector Solutions Accredited Professional Sample Questions (Q78-Q83):

NEW QUESTION # 78
A government agency has implemented an eSignature solution and has chosen DocuSign as the vendor. As part of the nonfunctional requirements, the system needs to poll the status of signed envelopes.
What is the best way to achieve this requirement?

  • A. Use the ContractStatusScheduler Apex class to schedule and poll DocuSign for statuses of envelopes submitted as part of the eSignature process.
  • B. Use the ContractDocumentStatusScheduler Apex class to schedule and poll DocuSign for statuses of envelopes submitted as part of the eSignature process.
  • C. Use the ContractEnvelopeStatusScheduler Apex class to schedule and poll DocuSign for statuses of envelopes submitted as part of the eSignature process.
  • D. Use the REST API provided by DocuSign to poll the status of a particular envelope.

Answer: D

Explanation:
For a government agency implementing an eSignature solution with DocuSign, the optimal approach to polling the status of signed envelopes involves using DocuSign's REST API. This API provides endpoints for querying the status of envelope transactions, enabling real-time updates on the eSignature process. This method allows for the integration of Salesforce with DocuSign's services, ensuring that the status of each envelope is accurately reflected within the Salesforce system. Utilizing the REST API for this purpose leverages the direct communication between Salesforce and DocuSign, providing a robust and efficient solution for tracking eSignature statuses in compliance with the agency's nonfunctional requirements.


NEW QUESTION # 79
Bobahaven has been using Salesforce Service Cloud for some time and has recently implemented Public Sector Solutions to improve its application and grants management processes. The executive team wants to understand the trends and metrics around Bobahaven's constituent satisfaction with the new system. It is particularly interested in understanding the average time Bobahaven's employees take to resolve constituent service queries now versus their historical performance. Up until now, however, Bobahaven has not been tracking case duration.
In this scenario, which is the correct reporting and analytics solution to provide ongoing trend reporting of case duration while also minimizing customization?

  • A. Public Sector Case Analytics App, leveraging CRM Analytics' case duration formula
  • B. Standard Salesforce Report using the standard Case report type, with a newly created custom field to track case duration for new O cases.
  • C. Standard Salesforce Report using the standard Case report type, with a custom formula to calculate case duration.
  • D. Public Sector Case Analytics App, with a newly created custom field to track case duration for new cases.

Answer: A

Explanation:
For Bobahaven to understand trends and metrics around constituent satisfaction, especially regarding case resolution times, the Public Sector Case Analytics App within Salesforce CRM Analytics (formerly Einstein Analytics) provides a robust solution. This app includes pre-built analytics templates and formulas, such as a case duration formula, which can measure the time taken to resolve cases without the need for extensive customizations. This solution offers advanced analytics capabilities that can handle complex data calculations and visualizations, enabling Bobahaven's executive team to gain deep insights into performance metrics, including historical and current case resolution times.


NEW QUESTION # 80
Bobahaven has implemented the Licenses, permits, and inspections modules of Salesforce Public Sector Solutions to enable their permit application and approval processes.
Permits received over 12 month require additional manage sign-off before approval. For regulatory compliance, the application's history and approval must be auditable.
What will technical consultant suggest to Bobahaven is the solution for this requirement?

  • A. Implement an approval escalation rule that escalates applications to the user's manager when the application duration is longer than 12 months.
  • B. Implement an approval process that routes an approval request to the user's manager when the application duration is longer than 12 months.
  • C. Implement business Rules Engine to identify application .. 12 months and train staff to use Chatter to request approval from their manager.
  • D. Implement a Flow to identify applications over 12 months and assign ownership of the application to the user's manager for approval.

Answer: B

Explanation:
In Salesforce Public Sector Solutions, managing approvals for permit applications is crucial, especially when regulatory compliance requires additional managerial sign-off for applications exceeding a certain duration.
Implementing an approval process is the recommended solution to meet these requirements effectively:
* Approval Process:
* An approval process in Salesforce allows for the automation of approval workflows based on predefined criteria. This ensures that applications follow a consistent and auditable approval path.
* For applications with a duration longer than 12 months, the approval process can be configured to route the approval request to the user's manager automatically.
* Steps to Implement:
* Navigate to Setup > Process Automation > Approval Processes.
* Create a new approval process for the Permit Application object.
* Define the entry criteria to check if the application duration exceeds 12 months.
* Set the approval steps to include routing the approval request to the user's manager.
* Ensure that the approval process captures all necessary audit trails, including timestamps and approver details, to maintain compliance.
By implementing an approval process, Bobahaven ensures that applications meeting the specific criteria are escalated appropriately, maintaining regulatory compliance and providing an auditable history of approvals.
References:
* Salesforce Help: Approval Processes
* Salesforce Public Sector Solutions Documentation


NEW QUESTION # 81
A government agency wants to automate the validation of an applicant's date of birth from a copyright or copyright.
Which features are required to automate the validation of the date of birth?

  • A. Files
  • B. Attachments
  • C. Content
  • D. Intelligent Form Reader

Answer: D

Explanation:
Intelligent Form Reader is a feature that can be used to automate the validation of an applicant's date of birth from a copyright or copyright. Intelligent Form Reader is a component of OmniStudio, which is part of Public Sector Solutions. It allows users to upload documents or images and extract data from them using optical character recognition (OCR) or artificial intelligence (AI). It can also validate the extracted data against Salesforce records or external sources.
Reference:https://help.salesforce.com/s/articleView?id=psc_admin_setup_intelligent_form_reader.htm&type=5&


NEW QUESTION # 82
A Public Sector Organization (PSO) has recently deployed Grants Management from Public Sector Solutions within their Salesforce Org and has launched their publicly available Grants Portal. The PSO would like to ensure that they meet their statutory requirements and perform their due diligence, as they now have Organizations registering via their portal. The PSO's statutory and due diligence processes include verifying the details of the Organization as well as requesting, collecting, and storing documentation about the Organization. The PSO would like to track these activities separately, as these processes can be run in parallel.
Which feature available in PSS would the Technical Consultant configure to meet the PSO's requirements?

  • A. An Action Plan targeted at Account
  • B. A Support Process targeted at Account
  • C. A Path targeted at Account
  • D. An Action Plan Template targeted at Account

Answer: A

Explanation:
In the context of a Public Sector Organization using Grants Management and needing to track statutory requirements and due diligence processes for organizations registering via their portal, configuring an Action Plan targeted at the Account object is the most suitable solution. Action Plans in Salesforce allow for the creation of standardized, repeatable sets of tasks that can beapplied to records. This feature is ideal for managing due diligence processes, as it enables the PSO to define a set of tasks that need to be completed for each organization, track their completion, and ensure consistency in how due diligence is performed. This approach allows these activities to be tracked separately and run in parallel, providing a structured and efficient method for managing statutory and due diligence requirements within the Grants Management framework. This recommendation leverages Salesforce Public Sector Solutions' capabilities to enhance process management and compliance tracking for public sector organizations.


NEW QUESTION # 83
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